Most landlords understand the importance of attracting reliable, long-term tenants; a great deal of time and money can be spent finding good tenants to occupy rental properties. However, it is also important to bear in mind certain practices that will keep these tenants happy, so they feel motivated to stay.
Maintaining a relationship based on good communication is critical for landlords to retain reliable tenants. Tenants value a landlord who is upfront while remaining open and receptive. Read on for some pointers on how you can achieve the benefits of a happy tenant.
Be Upfront with Expectations
Your tenants will not know what is expected of them unless you make it clear. Before tenants even move in, inform them of property rules and procedures so they can make a smooth transition. It will be much harder to remedy a problem situation after the tenant moves in. Be clear about policies regarding pets, noise, rent payments, etc. to minimise this inconvenience.
Keep Your Property in Shape
Do not give your tenants a reason to become disgruntled and complain; make sure their place is in good condition before they move in. Starting off on the wrong foot can lead to quite a headache. The rental property itself should also be well-maintained so that residents feel proud of their space and are less likely to be careless. Consider the type of tenant you are trying to keep when viewing your rental property.
Handle Issues Promptly
Address tenants’ complaints/necessary repairs as soon as possible; they will become increasingly frustrated the longer you wait to respond. Clearly, tenants are more likely to stay in a property that is in working order with a landlord they know will respond promptly regarding repairs.
It is important to be consistent, but tenants also respect a landlord who is thoughtful. Welcome letters, a grace period for rent, even an occasional small gift can make tenants feel appreciated and more likely to stay. A little respect and consideration can go a long way in making your tenants happy.